Helplines in Korea
Call to report life-threatening situations and emergencies requiring law enforcement. Text service and location tracking service is also available.
The fire department and health emergencies requiring ambulance service. There’s also an English reporting section on their website.
This line is also used for non-emergency reports and requests such as inquiring about the cost of a fine for a traffic violation, information on car licenses, and how to contact officers in charge of specific cases.
Particularly useful during the 2015 MERS scare, the KCDC provides foreigners with information about first-aid and diseases in English, Japanese, Chinese, Vietnamese, and Mongolian.
Not necessarily English-friendly and not outside of Seoul, this 24-hour service immediate response line for women involved in domestic abuse, sexual violence or prostitution should still be kept handy.
Tourism and translation services. The service is available 24/7 and provides information on tourist sites, transportation, restaurants, and more.
The Seoul “Dasan” helpline provides information on restaurants (Korean and international cuisines), transportation (bus, subway, taxi, etc.), Korean language schools, interpretation services, legal consulting, lost items, volunteer services, daily living in Seoul, and tourism. Available languages are Chinese, English, Japanese, Mongolian and Vietnamese from 9 am to 10 pm.
Foreign resident can to ask just about any immigration-related question. Keep in mind that they tend to be on the negative side, as it’s the safer way for them to answer. Tip: Get their name and information so that if you visit the immigration office and get a different story you can tell them that you were told otherwise…
Call here to get information on human rights laws and social justice in Korea, as well as get assistance with filing a complaint and even receive counseling.
This phone number is available for the public to call and inquire about anything from government policy to civil complaints. Available in 20 different languages.
