My rice cooker is broken?

My rice cooker is broken?

Recently, I noticed along the wall of the inner pot, the rice rapidly become dried as in the image. Pic 2 is the model of rice cooker I’m using. I checked the valve, cleaned the lid, etc. but seems like nothing worked. Please help if you would know what the issue is. Thank youuu!

submitted by /u/AndrewNguyenVN
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