Hana Financial Group will establish a consumer protection committee within its board of directors, becoming the first South Korean financial institution to do so. The move is aimed at reinforcing safeguards against emerging risks from artificial intelligence technologies and virtual assets.
The new committee will oversee policies and outcomes related to financial consumer protection, directly evaluated at the highest decision-making level.
Hana said that it will elevate consumer protection beyond regulatory compliance or risk management, positioning it as a core corporate value and competitive strength.
The committee is slated to be launched following amendments to the group’s internal governance rules and approval of revisions to its articles of incorporation at its annual shareholders meeting in 2026.
Through the new governance framework, Hana plans to reinforce a preventive, rather than reactive, consumer protection system that can proactively address emerging risks from the rapid spread of AI technologies and virtual assets.
By Yeon-hee Kim
yhkim@hankyung.com
